These Terms of Use (“Terms”) govern your access to and use of the Rent-Savvy mobile application and web platform (the “Application”).
The Application is owned and operated by Rent-Savvy Proptech Ltd (“Rent-Savvy”, “we”, “our”, “us”).
By accessing, registering, or using the Application, you agree to be bound by these Terms.
If you do not agree, you must not use the Application.
Application Name: Rent-Savvy
Company Name: Rent-Savvy Proptech Ltd
Country of Domicile: United Arab Emirates
Governing Law: Laws of the United Arab Emirates
Any purchase, dispute, or claim arising out of or in connection with this Application shall be governed and construed in accordance with the laws of the UAE.
Users must be 18 years of age or older to register or transact.
Minors under the age of 18 are not permitted to use the Application.
Users are responsible for maintaining the confidentiality of their account credentials.
You agree to provide accurate, complete, and current information at all times.
Access to certain services may be subject to eligibility, affordability, or risk-assessment checks conducted by Rent-Savvy or its approved Partners to ensure responsible usage of the Application.
Approval or continuation of services is subject to meeting applicable eligibility criteria and compliance with these Terms.
Rent-Savvy provides a technology platform that facilitates:
\Rental-related payment processing
Installment scheduling
Administrative and settlement services between tenants, landlords, and approved partners
Rent-Savvy does not provide loans or interest-bearing products.
All charges applied relate strictly to administrative, operational, or collection services, structured to remain Shariah-compliant.
Certain services made available through the Rent-Savvy Application may be facilitated in collaboration with regulated third-party service providers, settlement partners, payment processors, or collection service providers (collectively, “Partners”).
Rent-Savvy acts solely as a technology platform and payment facilitation service and does not provide loans, credit facilities, or interest-bearing financial products.
Any obligations arising from rental payments, installment arrangements, or settlement processes are governed by the relevant service terms presented to the User at the time of transaction.
Rent-Savvy is not responsible for the acts or omissions of such Partners beyond its obligations as a technology platform.
All prices are clearly displayed prior to checkout.
The displayed price and currency at checkout will be the same as printed on the transaction receipt.
The amount charged will appear in the cardholder’s card currency, subject to the issuing bank’s conversion rate.
Any additional charges relate solely to service administration, payment facilitation, or recovery of actual collection costs, where applicable.
Payments are accepted via Visa and MasterCard debit and credit cards in AED.
Rent-Savvy does not store card details.
Cardholders must retain copies of transaction records and Application policies.
Rent-Savvy does not trade with or provide services to OFAC-sanctioned or restricted countries.
In the event of delayed or non-payment, Rent-Savvy or its appointed service providers may take reasonable steps to recover outstanding amounts.
Any charges applied in such circumstances relate solely to actual administrative, operational, or collection costs incurred, and do not constitute interest, penalties, or compensation for time-value of money.
Rent-Savvy reserves the right to restrict or suspend access to certain services until outstanding obligations are resolved.
Once a payment is successfully completed:
A confirmation notice will be sent to the registered email address.
Confirmation is typically delivered within 24 hours of payment receipt.
Refunds, where applicable:
Will be processed only through the original mode of payment
May take 10 to 45 days, depending on the issuing bank
Refund eligibility depends on service status and contractual obligations with landlords or partners.
Cancellation requests must be submitted within 24 hours, where applicable.
Cancellation approval depends on whether the service has already been initiated or completed.
Approved refunds will be processed back to the original payment method within the standard banking timeframe.
Users must not:
Use the Application for unlawful purposes
Provide false or misleading information
Attempt to bypass security or payment systems
Rent-Savvy shall not be liable for:
Bank processing delays
Third-party service interruptions
Force majeure events beyond reasonable control
Rent-Savvy does not extend credit, determine credit scores, or report to credit bureaus.
Any references to installment scheduling relate solely to payment facilitation and administrative structuring and do not represent consumer lending or deferred-interest arrangements.
Rent-Savvy reserves the right to update these Terms periodically.
Changes become effective on the date they are published.
Users are encouraged to review the Terms regularly.
For inquiries or complaints:
Unit IH-00-01-02-OF-01, Level 2,
DIFC, Dubai,United Arab Emirates